IT Asset Management

NetSupport DNA is a complete modular solution that delivers Hardware and Software inventory and License Management. It features detailed and fully customizable Alerting, Application and Internet Metering / Usage Control and both push and pull Software Distribution over a LAN or WAN. NetSupport DNA now also provides an integrated communication gateway allowing secure interaction with your assets, anywhere, over the internet without the need for a VPN or changes to your existing network or firewall configuration.

With a new Energy Monitoring component helping to highlight areas of potential energy wastage across an organization’s computers, full AD integration, optional ITIL-based Helpdesk and market leading Remote Control, there has never been a better time to see how NetSupport DNA can save you money and time.

NetSupport DNA integrates with Active Directory enabling you to configure the PC’s and Users within the DNA Console to mirror their relative position within the Active Directory Container structure. Changes made within the AD structure are automatically reflected within DNA. User Information can also be retrieved from Active Directory.

Key feature highlights: 

Hardware Inventory: NetSupport DNA features a powerful Hardware Inventory module that presents a wealth of information about a specific PC from CPU and BIOS to memory, memory slots used and even those available for future expansion. When viewing the company as a whole or a department, DNA provides quick and easy summaries by category, such as all PC’s grouped by OS, CPU type or memory.  

Software Inventory: Provides a detailed summary of all applications detected on a target PC. This information can be provided on either an individual PC or group basis. Data gathered can be customized to group differing versions of a common application, reflect company license limits and more.

Alerting: DNA provides a unique Alerting facility enabling operators to specify settings for pre-defined alerts. This allows for the monitoring of critical conditions such as free disks space levels or for identification of applications running. Alerts can be defined either on a Client or a Global alert basis. 

Reporting: NetSupport offers two "Styles" of Reporting. On Screen reports which are provided with supporting Bar and Pie charts and drill down capabilities on all key summary data. Print Optimised reports which are powered by a Crystal Report engine that provides the Administrator with additional pre-defined management reports. All reports include the option to print or export to PDF, DOC and XLS.DNA

Energy Monitor: NetSupport DNA now features as standard a new "energy monitor" component that provides a simple and concise high level summary of potential energy wastage across an organization by computer systems that are left powered on out of business hours.

Software Distribution: An Operator will define a software package to be deployed, either a collection of Files and Folders specified with appropriate action parameters once successfully delivered to a target system or by recording and scripting any user prompts required during an application install so that the package can be deployed onto a users' system without the need for intervention. Once created, the application package can be automatically "Pushed" to the target PCs for deployment or alternatively "Published" centrally. Once published, a user can check to see which applications are available for their PC and install these on demand.

Internet Metering: DNA also provides a detailed summary of internet (or intranet) activity on a users PC. URL’s visited, duration on a page and page analysis within a specific URL are all recorded. It also provides the Operator with the ability to restrict URL access based on its status of Approved or Restricted and by a flexible time based policy.

Application Metering: This component reports back all applications used on a target PC, detailing the time the application was started and finished, the actual time it was in use and when viewed at departmental level, summaries by frequency of use or by duration are shown. In addition, application usage can be restricted on target PC’s by time of day, for all users or usage can be limited to specified PC’s.

Remote Control: DNA Remote Control offers advanced functionality for the effective management of remote workstations. Watch, Share or Control the screen, mouse & keyboard of target PC’s irrespective of OS & network protocol. Includes full message & text chat facilities, comprehensive security, multi-platform support & desktop integration.

For a more powerful remote control solution, NetSupport Manager is offered as an extra module. Together with the above, it offers File Transfer & File Distribution, Hardware & Software Inventory, Scripting & Scheduling, Gateway (connecting to PC’s located behind firewalls) and Scan, for the monitoring of multiple remote workstation screens.

For more information about the product, please visit: www.netsupportdna.com