Overview of the eG Enterprise Suite

           The eG suite provides a comprehensive solution that enables IT infrastructures to address the above challenges:

  • Integrated multi-tier monitoring: Taking a holistic approach, the eG Enterprise suite allows IT operators to track the quality of the business services and relate this to critical network, system, and application performance. Pre-defined models for over fifty popular software applications ensure that service operators can start managing their infrastructure, without needing to acquire a great deal of expertise.

What eG Enterprise’s Proactive Infrastructure Triage Achieves

  • Focus on the cause rather than effects:
    eG Enterprise's patented automatic triage capability makes problem diagnosis very simple. Considering inter- application and network interdependencies, eG is able to automatically differentiate between the cause and effect of problems, so service operators can focus on the cause, rather than being distracted by the effects.

     

  • Clear problem demarcation:
    eG Enterprise's layer model representation for different applications and network devices enables clear demarcation of the problem (i.e. whether network, server, or application) with minimal effort. This capability eliminates finger-pointing across domains.
    Automatic infrastructure triage using eG Enterprise

     Know more about eG.

  

Main Features

Shorten call times and expenses.100% Web Architecture.

Shorten call times and expenses.Single Agent.

Reduce the need for on-site visits.Real Web Transaction Monitoring

Solve incidents as soon as they happen.Automatic Thresholding

Improve customer loyalty and satisfaction.Layered Component Models

Extend the geographical reach for your services.Site-specific Knowledge Management

Shorten call times and expenses.Multiple Security Levels

Operational in a matter of Minutes. Remote Control over the Web
end of benefits

LIVE DEMO of the eG Suite

  Related Links

 

 

 

 

 

 

 

 

 

 

 

The brands and product names are the trademarks or registered trademarks of their respective companies