ISELIN, N.J., Aug. 18, 2009 – eG Innovations, Inc. moved to strengthen its leadership position in the virtualization management market today by announcing significant enhancements to its award-winning eG VM MonitorTM monitoring solution, which is part of the company's eG Enterprise SuiteTM. The new release of eG Enterprise focuses on the growing virtual desktop infrastructure (VDI) market.

To complement existing support for the Leostream Connection Broker and VMware View, the eG VM Monitor now includes in-depth monitoring for the Citrix XenDesktop Delivery Controller, the connection broker component of the XenDesktop architecture. The eG VM Monitor also supports VMware vSphereTM, the latest cloud operating system from VMware, VMware vCenterTM 4, and SunRay Terminal Services. By enabling monitoring and reporting on different access technologies (e.g., Citrix XenApp, Microsoft Terminal services and VDIs) from a common web console, eG Enterprise delivers significant benefits.

The new capabilities help administrators track and manage the quality of service offered by virtual desktop infrastructures. Rather than just monitoring the virtual desktop infrastructure as a collection of virtual machines, the eG VM Monitor allows administrators to track performance and resources consumed by individual users end to end throughout the infrastructure, rather than just by virtual machines.

At any point, administrators can quickly see which users are logged on, which VMs they are logged on to, what applications they are accessing, what response times are they seeing, etc. This deep-dive user-oriented view also allows organizations to balance the load in their infrastructure and plan capacity of their desktop farm for optimal utilization and performance. A top industry analyst firm briefed by eG stated that no other vendor matched the company's VDI-centered capacity planning capability, and that IT organizations will likely find this feature very beneficial as they progress in their VDI implementations.

“Most existing solutions focus on the virtualization platform and track VM activity and resource usage levels,” said Srinivas Ramanathan, founder, president and CEO of eG Innovations. “We believe that managing virtual desktop infrastructures requires a totally different focus. The resource usage level of a VM depends on which users are logged on to a VM and what applications they are using. It is therefore important to monitor user activity, in addition to VM activity, in a virtual desktop infrastructure.”

“With key differentiators such as in-depth models for network devices, firewalls, connection brokers, virtualization platforms, enterprise applications and storage devices,” Ramanathan said, “eG Enterprise monitors and correlates events in every layer of every tier of the virtual desktop infrastructure and can help administrators proactively detect any issues that could affect the virtual desktop service.”